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What are your products made with?
All of our products are made using natural ingredients and crafted in small batches. We focus on simple, skin-friendly formulations that help you care for yourself without unnecessary additives.
Are your products safe for sensitive skin?
Our products are made with gentle ingredients, but everyone’s skin is different. We recommend doing a small patch test before full use, especially if you have sensitive skin.
Can the hand balm be used on the body?
Yes! While it’s designed for hands, our hand balm can be used anywhere your skin needs extra moisture.
How do I use bath dust?
Simply sprinkle your desired amount into warm running bath water, let it dissolve, and enjoy your moment of relaxation.
How often should I use the scrub bar?
We recommend using 2–3 times per week to gently exfoliate and keep your skin smooth.
How long do your candles burn?
Burn time varies by size, but our candles are designed to burn cleanly and evenly when trimmed and used properly.
How long does it take to process an order?
Orders are typically processed within 2–4 business days since everything is made in small batches.
Do you ship across Canada?
Yes, we currently ship across Canada. Shipping rates and delivery times are calculated at checkout.
Do you accept returns?
Due to the nature of our products, we do not accept returns. However, if there is an issue with your order, please contact us and we’ll make it right.
What if my item arrives damaged?
If your order arrives damaged, please contact us within 48 hours with photos and we’ll take care of it.
Can I choose the scents in my Kare Kit?
Our Kare Kits are pre-curated with intention, but if you’d rather create your own vibe, our Kare & Save option lets you mix and match your favourite scents and products.
Are Kare Kits good for gifts?
Absolutely! Our Kare Kits are designed to be thoughtful, ready-to-gift self-care experiences.
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